FREE SHIPPING IN EUROPE!

Shipping & Returns


Shipping

GERMANY FREE
EUROPE FREE
SWITZERLAND17,90 €
USA 29,90 €
REST OF THE WORLD 29,90 €

  

The shipping costs are also shown in the shopping cart before you buy the article.

For deliveries abroad, customs duties, taxes and fees may be incurred which are not included in the total price.

If you‘ve noticed a mistake in your shipping address during shipping and tracking of your order, write us an Email with the right information to info@julyliebe, so we can give it to the shipping service provider.CONTAC US

Shipping Time

GERMANY 1-3 BUSINESS DAYS
EUROPE 2-5 BUSINESS DAYS
SWITZERLAND 3-6 BUSINESS DAYS
USA 2-4 WEEKS
REST OF THE WORLD 2-4 WEEKS
You will be informed about the status of your order by e-mail.

 

Return

Articles can be returned within 14 days. However, we can only take back unused items. The attached labels as well as the article must be send to us complete and undamaged. Further information is available in the Cancellation Policy and in the general Terms and Conditions.

 

1. In order to arrange the return, the return must be announced by email to info@julyliebe.com. Tell us the product to return, quantity and reason.

2. Tell us if we should send you a return label or if you send it back to us yourself. ( Return address can be found below)

3. Print out the return label *, attach it to the top of the package and and remove or stick it over other address labels. Now you can bring the package at a DHL shop near you. Please use our box or a similar box for the return to protect the goods.

4. Keep the delivery confirmation until you have received a refund of the value of the goods from us.

*You can find the costs for the return shipment below. The return shipment costs will be deducted from your return amount:

Germany 4,90 € / Europa 9,90 € / Switzerland 17,90 € / USA 29,90 € / Rest of the world 29,90 €

 

Address for the return

julyliebe

Kopenhagener Straße 32

10437 Berlin

 

The email should contain the following information for quick return processing:

● Article and quantity

Reason for return

 

Refund

We will refund the payment to you within 7 days of the arrival of your return.

 

Undeliverable shipments

If shipments are returned to us with the remark "undeliverable", we will contact you directly to arrange a new shipment. Please always make sure that the delivery address details are correct to avoid delays and returns.

Acceptance refused: there is the right to have the goods returned if they do not comply with the contractual agreements. If the goods are not accepted for reasons that are not related to the poor quality of the delivery or to the assertion of the right of withdrawal, costs will arise for a new delivery, which we will not assume. The deliverer will expressly note the reason for which acceptance was refused.