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Christmas return


The following conditions apply to our Christmas return policy:

  1. As a consumer, we grant you a contractual right of return, provided that you order one or more items in our online store between November 20, 2020 and December 25, 2020. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to your commercial or independent professional activity. The moment in which you place your order in our online store when submitting the order is decisive for the fulfillment of this period.
  2. Based on this right of return, you have the right to return one or more items ordered within this period against reimbursement of the purchase price, provided that you make use of the right of return that was granted to you when declaring this to us before January 15 2021 at the latest. You are responsible for both the original shipping costs for shipping to you and the return shipping costs for shipping to us.
  3. Excluded from this right of return are those articles for which you do not have the right to a legal right of withdrawal in accordance with §§ 312g, 355 BGB.
  4. The right of return expires in the event that an item is used, that is, if it is used as an owner or for items that are damaged or deteriorated in their condition after delivery.
  5. You can make use of the right of return that is granted to you by declaring by email to Info@julyliebe.com no later than January 15, 2020 that you wish to exercise your right of return for one or more articles or the article (s) to return. Send it to us with the corresponding statement attached no later than January 15, 2020. In the latter case, the moment in which the items are delivered to the carrier is decisive to meet the deadline.
  6. You must return the items to be returned within the framework of the return policy in an unused condition, including accessories supplied in the original packaging, at your own risk.
  7. Only send the items to be returned to the following address: [Julyliebe - Christmas Right of Return - Kopenhagener Straße 32, 10437 Berlin]
  8. We recommend that you only ship the item (s) to us by insured shipment and in secure packaging. In the case of returns with payment at destination, we will deduct the costs incurred for paying the return from the refund amount.
  9. If you make use of your right of return in due time and all the above-mentioned return conditions have been met, we will refund you within 7 days of receipt of the returned item the full purchase price that you actually paid for the item (less any discounts).
  10. The right of return granted does not restrict or modify your legal right of withdrawal in accordance with §§ 312g, 355 BGB. Provided that you are entitled to a right of withdrawal, as well as the contractual right of return in accordance with the legal provisions, you have the option to exercise your legal right of withdrawal or the contractual right of return.
  11. Furthermore, your statutory rights for defects are not affected by the contractual right of return. "

MORE ABOUT RETURN YOU CAN FIND HERE