Shipping policy

We ship our products worldwide with DHL

GERMANY
4,95 € | 1-3 days
FREE SHIPPING FOR ORDERS OVER 150€
EUROPE
9,95 € | 3-6 days
FREE SHIPPING FOR ORDERS OVER 150€
SWITZERLAND, NORWAY, LIECHTENSTEIN, GREAT BRITAIN*
14,95 € | 4-8 days
FREE SHIPPING FOR ORDERS OVER 150€
USA, CANADA*
14,95 € | 9-12 days
FREE SHIPPING FOR ORDERS OVER 150€
AUSTRALIA, NEW ZEALAND, REST OF THE WORLD*
14,95 € | 2-4 weeks
FREE SHIPPING FOR ORDERS OVER 150€

MORE INFORMATION

1. TRACKING YOUR ORDER
After we have packed your package, you will receive an email with your tracking number to track your order.
2. STUDIO PICK-UP
You can pick your order up for free in our studio in Berlin (you can choose this option in the checkout) After you have confirm your order, we will send you an email with the day and time to pick up the package.
3. *DUTIES, TAXES OR FEES FOR ORDERS OUTSIDE EUROPE
International orders (shipments outside the EU) may be subject to customs duties, taxes or fees once the order reaches its destination country. Unfortunately, we do not cover the cost of import duties and taxes and therefore every customer has to assume responsibility for these potential additional costs. As import duties and taxes vary from country to country, we recommend you to contact your local customs office for more information before placing an order. For customs reasons, you cannot place orders with a value of more than € 999 outside the EU.
4. UNDELIVERABLE SHIPMENTS
If shipments are returned to us with the remark "undeliverable", we will contact you directly to arrange a new shipment. Please always make sure that the delivery address details are correct to avoid delays and returns. In addition, there are costs for the return that we will not cover. Acceptance refused: there is the right to have the goods returned if they do not comply with the contractual agreements. If the goods are not accepted for reasons that are not related to the poor quality of the delivery or to the assertion of the right of withdrawal, there are costs for the return that we will not assume. The deliverer will expressly note the reason for which acceptance was refused.